We want you and your cat to love it. If something isn't right, we're here to help.
Returns. You can request a return within 30 days of delivery. Items should be in their original, unused condition.
How to start. Email us with your order number and we'll send return instructions.
Refunds. Once your return is received (or, for eligible issues, on confirmation), we'll refund your original payment method within 5-10 business days.
Damaged or wrong items. Send a photo within 7 days of delivery and we'll replace it or refund you, no return needed.